Product Return Goods Policy

Provell Pharmaceuticals, LLC (“PROVELL”) utilizes UPS Supply Chain Solutions (“UPS”) and incurs the costs for processing and destruction of Products returned to UPS. PROVELL will not assume responsibility for charges incurred by customers using other return companies or wholesalers for processing and destruction, unless specifically agreed to by PROVELL and Customer in a separate agreement.


IMPORTANT STEPS FOR RETURN PROCESSING:


1. Contact Provell’s Customer Service Center at (844) PROVELL (844‐776‐8355) – Returns Department to obtain your Return Authorization Number;


2. Each Customer will need to complete the Return Materials Authorization Form in its entirety (see Appendix 1): (NDC #; Product Description; Quantity; Batch/Lot Number*; Serialized Information; Reason for Return; Product Expiration Date; Wholesaler Distributor Name/Address (if applicable); Customer’s Name, Address, Phone Number)

PLEASE CLICK ON THE LINK BELOW TO DOWNLOAD AND VIEW OUR APPROVED POLICY.

1801 Horseshoe Pike - Suite 1, Honey Brook, PA 19344, USA 
101 Hudson Street - 21st Floor - Suite 2100, Jersey City, NJ 07302 USA

(Main) 610.942.8970  (Fax) 610.942.8973

info@provellpharma.com

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No use of any Provell Pharmaceuticals trademark, trade name, or trade dress in this site may be made without the prior written authorization of Provell Pharmaceuticals, LLC, except to identify the product or services of the company.

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